SALES SERVICE

Oetex products are designed to be perfectly interchangeable with original parts and manufactured to the highest quality standards.

Quality Guarantee :
For the period of 12 months or 50,000 kilometers, whichever occurs first, from the date of original installation, Oetex will replace, without charge, any Shock absorbers, Suspension parts, Water pumps , and Power Steering Pumps from Oetex found to be defective in material or workmanship , while 0.5% of failure rate should be allowed and born by the purchaser. Oetex shall in no event be liable for removal or installation labor or for indirect, special or consequential damages....